Data Protection

Privacy Policy king33 – Malaysian Member Data Protection

King33 cares about your privacy. We are committed to protecting every piece of personal information you share with us, and this document clearly explains how we manage your data.

SSL 256-bit
End-to-End Encryption
Data Secured
Not Sold
Full Control
Member Rights
PDPA Compliant
Malaysia Standards

Why Your Data is Safe at king33

We don't just comply with data protection laws — we go the extra mile to ensure your personal information is always safeguarded.

High-Grade Data Encryption

All data transmitted between your device and king33 servers is protected with 256-bit SSL encryption — the same security technology used by major banking institutions. No third party can intercept or read your information in transit.

Secure Data Storage

Members' personal data is stored on servers protected by strict access controls, multi-layered firewalls and intrusion detection systems. Access to the member database is restricted to authorised personnel only, and every access is logged for audit purposes.

Data Not Sold to Third Parties

King33 has never and will never sell, rent, or disclose members' personal data to any third party for marketing purposes. Your information belongs to you — we only use it for purposes to which you have explicitly consented.

Right of Access and Data Correction

As a king33 member, you have the right to request a copy of the personal data we hold about you, request corrections to inaccurate information, or request deletion of your data under certain circumstances. All requests are processed within 14 business days.

24/7 Security Monitoring

The king33 cybersecurity team monitors our systems around the clock to detect any threats or suspicious activity. In the event of any security incident involving member data, we are committed to notifying all affected parties within 72 hours.

Malaysia PDPA Compliance

King33's Privacy Policy is built in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of data collection and processing meets local legal requirements as set by Malaysian authorities.

king33 Privacy Notice This Privacy Policy explains how king33 collects, uses, stores and protects your personal data. This document takes effect from January 2026. By using the king33 platform, you agree to the terms set out in this policy.

1Information We Collect

King33 only collects personal data that is strictly necessary to provide our services safely and efficiently. The information we collect can be divided into three main categories:

Information you provide directly:

  • Full name as stated on your identity document;
  • Date of birth for age verification;
  • Email address and mobile number;
  • Identity card number (MyKad) or passport for the KYC process;
  • Bank account or e-wallet details for processing deposits and withdrawals;
  • Current residential address.

Information collected automatically:

  • IP address and device information (device type, operating system, web browser);
  • Access log data including dates, times and pages visited;
  • Game history and in-platform transactions;
  • General location data based on IP address.

Information from third parties:

  • Identity verification data from approved KYC service providers;
  • Financial background check information required by compliance laws.
Minimum Collection Principle: king33 adheres to the principle of minimal data collection — we only collect information that is strictly necessary for a specific purpose. We do not collect sensitive data such as your medical information, religious beliefs, or political views.

2How We Use Your Data

Every piece of data we collect is used for a clear and legitimate purpose. king33 uses your personal information for the following purposes:

Purpose of Use Data Type Legal Basis
Registration and account management Name, email, password Contract execution
Identity verification (KYC) IC/passport, date of birth Legal compliance
Deposit and withdrawal processing Bank details, transaction amounts Contract execution
Customer Support Email, account history Legitimate interest
Fraud prevention IP, device data, transaction patterns Legitimate interest
Promotional communications Email, phone number Your consent
Responsible gaming monitoring Game history, wagering patterns Public interest

King33 will not use your data for any purpose other than those stated above without first obtaining your additional consent.

3Information Sharing with Third Parties

King33 does not sell or disclose members' personal data to third parties for marketing purposes. However, there are certain situations where we need to share your information with specific parties to ensure smooth platform operations and legal compliance:

  • Payment service providers: To process deposits and withdrawals, the required transaction information is shared with authorised payment providers such as FPX processors, e-wallet providers, and relevant banks;
  • KYC providers: Identity verification data is shared with recognised third-party identity verification services to meet compliance requirements;
  • Legal authorities: king33 will disclose the necessary data to law enforcement agencies or regulatory bodies when required by law or court order;
  • Technology providers: Technical partners supporting our platform infrastructure may have limited access to data for operational purposes only and are bound by strict confidentiality agreements.

All third parties we work with are required to comply with data protection standards at least equivalent to our own, and their use of data is strictly limited to the specified purposes.

4Cookies and Tracking Technologies

The king33 platform uses cookies and similar tracking technologies to enhance your user experience. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality;
  • Performance Cookies: Helping us understand how members use the platform by collecting anonymous statistics such as the most frequently visited pages and time spent;
  • Functional Cookies: Saving your preferences such as preferred language, display theme, and other settings for a more convenient recurring experience;
  • Analytics Cookies: Used to analyse platform usage patterns for the purpose of continuous service improvement.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some king33 platform features.

5Our Data Security Measures

The security of members' personal data is an absolute priority for king33. We implement multiple layers of technical and organisational security controls to protect your information from unauthorised access, loss, alteration or disclosure:

  • End-to-end encryption using TLS 1.3 protocol for all data communications;
  • Encryption of sensitive data in databases using the AES-256 algorithm;
  • Role-based access control (RBAC) ensuring only authorised personnel can access specific data;
  • Two-factor authentication (2FA) is mandatory for all internal administrative access;
  • Regular security audits and penetration testing by independent third parties;
  • A comprehensive incident response plan to address any data breaches promptly.
Shared Responsibility: While king33 implements robust security measures, the safety of your account also depends on your own actions. Always use a strong, unique password, enable 2FA, and never share your login credentials with anyone.

6Your Rights Regarding Personal Data

As a king33 member and data subject under Malaysian data protection law, you have the following rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you in a readily readable format.

Right to Rectification

Request correction of any inaccurate or incomplete data in our records.

Right to Erasure

Request deletion of your data under certain circumstances, subject to our legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Restriction

Request restriction of the processing of your data while a dispute or review is in progress.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

To exercise any of the above rights, please contact our privacy team via the support email. We will process your request within 14 business days. For complex cases, this period may be extended to 30 days with prior notice to you.

7Data Retention Period

King33 does not retain your personal data longer than necessary for its original purpose of collection or as required by law. The following are our data retention period guidelines:

  • Active account data: Retained for the duration of the active account and three years after account closure for audit purposes;
  • Financial transaction records: Retained for seven years in accordance with Malaysia's financial legal requirements;
  • Customer support communication logs: Retained for two years after the last interaction;
  • Security log data: Retained for 12 months for security incident investigation purposes;
  • Marketing data: Deleted when you withdraw your marketing consent.

Once the retention period expires, your personal data will be securely deleted or anonymised so it can no longer be linked to your identity.

8Child Data Protection

The king33 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process personal data of individuals under the age of 18.

If we find that we have inadvertently collected data from a minor, we will take immediate action to delete that data and close the associated account. If you believe your child has registered on our platform without your knowledge, please contact us immediately so we can take appropriate action.

9Changes to the Privacy Policy

King33 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. When we make material changes, we will:

  • Displaying a clear notice on the platform's home page;
  • Sending notification emails to all registered members;
  • Updating the "Effective Date" at the top of this document;
  • In the case of highly material changes, re-consent will be sought from members where required.

We encourage you to review this Privacy Policy periodically. Continued use of the king33 platform after any changes take effect will be considered acceptance of the updated policy.

10Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how king33 handles your personal data, our privacy team is ready to assist you. You can reach us via:

  • Privacy Email: [email protected] (please state "Privacy Inquiry" in the email subject line)
  • Live Support: Via the live chat feature within the king33 platform, available 24 hours a day, 7 days a week
  • Help Center: Visit page FAQ us for answers to frequently asked questions about privacy

We are committed to addressing every enquiry seriously and responding within three business days. If you are not satisfied with our response, you have the right to file a complaint with Malaysia's Department of Personal Data Protection (JPDP) as the relevant regulatory body.

Safe & Trusted Platform

Play with Peace of Mind – Your Data is Always Protected

King33 ensures that every piece of your personal information is protected to the highest standard. Register an account today and enjoy a safe, fair, and enjoyable gaming experience alongside thousands of other Malaysian members.

By registering, you agree to the Terms and Conditions and Privacy Policy king33. This platform is for adult users aged 18 and above only.

Bahasa Melayu